Getting Started

How to Point Your Domain to FRANKHOST (Nameservers)

To connect your domain to your FRANKHOST account, update your nameservers at your domain registrar to: ns1.frankhost.us...

Transferring Your Domain to FRANKHOST

To transfer a domain, ensure it is unlocked at your current registrar and obtain the EPP/Auth Code. The domain must be a...

Accepted Payment Methods & Billing

We offer flexible payment options. For local transactions, we fully support MTN Mobile Money and Airtel Money. For inter...

How to Upgrade Your Hosting Plan

As your site grows, you can upgrade your plan instantly with zero downtime. Simply log into your FRANKHOST client area,...

Setting Up Your Professional Email Address

Create professional emails (e.g., info@yourdomain.com) inside your DirectAdmin panel. To connect to Outlook or mobile: I...

Free SSL Certificates & HTTPS Setup

Every hosting plan comes with a free Let's Encrypt SSL certificate. The system auto-installs the SSL within 24 hours of...

Changing Your PHP Version

You can change your PHP version instantly to ensure compatibility with your scripts (like WordPress or Laravel). Log int...

How to Connect via FTP (FileZilla)

To upload files securely, use an FTP client like FileZilla. Your FTP Host is: ftp.yourdomain.com. Use the same username...

Creating Packages and Users in Reseller Hosting

As a FRANKHOST Reseller, you can create your own hosting packages. Log into DirectAdmin at the "Reseller Level". First,...

Setting Up Custom Private Nameservers (Resellers)

Resellers can white-label their hosting with custom nameservers (e.g., ns1.yourbrand.com). In DirectAdmin (Reseller Leve...

Connecting to Your VPS via SSH (Root Access)

All VPS plans come with full root access. If you are on Windows, download PuTTY. For Mac/Linux, open the terminal. Type:...

Rebooting and OS Reinstallation for VPS

You have full control over your VPS power state. Log into your FRANKHOST client dashboard and navigate to your VPS servi...

Web Design Services: How Our Process Works

We build stunning, high-converting websites. The process starts with a consultation and quote request via our Web Design...

Free Website Migration Services

Moving to FRANKHOST is stress-free. We provide free migrations for new clients. Whether you are moving from cPanel, Ples...